Details on our Return Policy
We are confident that all our products sold are non defective and will meet your expectations. However, in the event that the item that you receive from us is defective, please contact us via email as soon as possible. We accept returns for items that have been purchased, under the following conditions:
- Item(s) received are defective OR incorrect according to your order placed
- You must inform/email us within 7 days of receipt of ordered items if you need to return them for refund. After 7 days of receipt, our return policy will no longer apply.
How to return your purchase?
1) Please email us at firstname.lastname@example.org with subject “Return Item”. Please also include some photos of the defective items and the reason you want to return them.
2) We will contact you to initiate the return process and assist you as soon as possible.
Need more info?
Still unsure and have additional questions? Feel free to contact us.